Deposit Due Date: August 30th, 2025
Deposit Amount: $100 USD per room or pay in full
Final Balance Due Date: October 29th, 2025
If the Room is canceled more than four days before check-in, no charges or fees will apply.
If the Room is canceled within 3 days before check-in, a 1-night payment penalty will apply and will not be refunded.
No shows and early departures are 100% non-refundable.
Ground Transportation Airport - Resort - Airport:
This service is applicable with a minimum stay of 4 paid nights and is subject to availability.
Each guest will be responsible for booking their transportation service a minimum of two weeks in advance of their arrival date.
If reservations are not made according to the above, there will be no credit or refund, without exception.
Please send your hotel confirmation number and flight itinerary to transfercancun@palaceresorts.com no later than two weeks before arrival.
For reservations of less than 4 nights, transfers can be requested via the below link:
• Savour gourmet dining at both family-friendly restaurants and romantic eateries• Enjoy non-stop entertainment with exciting activities for guests of all ages
• Catch up with friends over delicious cocktails at chic bars and trendy lounges
Nestled on the Yucatan Peninsula overlooking Riviera Maya’s beautiful coast, Moon Palace Cancun offers picturesque getaways in paradise for families, couples and groups of friends. Whether you’re seeking ultimate rest and relaxation or non-stop excitement, the resort offers two distinct sections – Nizuc and Sunrise - so you can plan your perfect all inclusive vacation. The Nicuz section is a haven of tranquility with relaxing gazebos and a poolside big screen where you can catch the big game, while the Sunrise section is designed for endless fun in the sun with a FlowRider® surf simulator and arcade. There’s plenty of resort activities to try across both sections like mini-golf and beach games, plus on-site kids and teen clubs that offer a host of exciting activities including karaoke, arts and crafts and fashion shows. Savour a host of delicious cuisines s offering something for all tastes, from quick bites at the poolside snack bar to grilled specialties at the Brazilian-style steakhouse and Texas-style barbecue. Take in an entertaining live show at the resort theatre or dance the night away at the on-site nightclub before retiring to spacious and well-appointed accommodations with oceanview rooms and swim-up suites available. Travelling with family? Make the most of your stay by booking one of the Family Deluxe room categories, featuring family-friendly amenities like an in-room Xbox 360, 24-hour room service and more.
11 kilometres from Cancun Airport
Located directly on the beach
27-hole golf course on-site
All-inclusive
Breakfast daily (buffet)
Lunch daily (buffet)
Dinner daily (buffet, à la carte)
Domestic non-alcoholic beverages
International alcoholic (selected brands) and non-alcoholic beverages by the glass
Top shelf, wine list, wine by the glass
12 restaurants including 2 international buffets; a la carte restaurants featuring Asian, Brazilian steakhouse, Seafood, Italian, Mexican cuisines; brick oven pizza, pool-side restaurants, Coffee & pastries
Dress code consisting of long pants for men required at all à la carte restaurants
11 bars including lobby bars, Sky bar, Pub, Nightclub, Poolside bar
8 pools including 2 kids pools, 6 outdoor Jacuzzis, FlowRider® Double Wave Simulator, Water slide, Miniature golf - 18 holes, Beach soccer, beach volleyball, pool volleyball, 3 Lit tennis courts, Basketball court, Bicycles, billiards, ping pong, table games, NOIR Nightclub, Children’s playground, Daily activities & nightly entertainment, Outdoor stage for evening shows, Kids Club (ages 4-12), Teens Club, Introductory Scuba demonstration in pool.
Spa, Wedding services, Beauty Salon, Spa boutique, Medical services on call, Dry cleaning and laundry services, Gift shop, Jewelry store, Currency exchange, ATM machine, Rental car services, Nanny services, Golf Course, Golf academy
Spa ($), Fitness Centre, Yoga & Pilates, Meditation garden
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