Deposit Due Date: January 15, 2026
Deposit Amount: $100 USD Per Room
Final Balance Due Date: March 16, 2026
If the Room is canceled more than four days before check-in, no charges or fees will apply.
If the Room is canceled within 3 days before check-in, a 1-night payment penalty will apply and will not be refunded.
No shows and early departures are 100% non-refundable.
This service is applicable with a minimum stay of 4 paid nights and is subject to availability.
Each guest will be responsible for booking their transportation service a minimum of two weeks in advance of their arrival date. If reservations are not made according to the above, there will be no credit or refund, without exception. The reservation may be made via e-mail to the following email accounts:
Resorts in Cancun, including Cozumel - Email: transfercancun@palaceresorts.com
For reservations of less than 4 nights:
Transfers can be requested through the following Transfer Site: https://transfers.palaceresorts.com
• Luxurious family-friendly resort with spacious accommodations
• Range of gourmet cuisines from fresh seafood to Certified Angus Beef®
• On-site water park with exciting slides, a lazy river and a wave pool
Set along the stunning shores of Riviera Maya, Moon Palace The Grand Cancun is the ideal destination for family-friendly Mexican getaways that are anything but ordinary. This all inclusive luxury resort offers everything you need for an unforgettable vacation in paradise with over-the-top amenities, gourmet dining and endless entertainment for guests of all ages. Unwind on the resort’s breathtaking stretch of white-sand beach that’s perfect for building sandcastles, with a beach bar to keep you fueled throughout the day, and cool off by one of the resort’s sparkling pools, including exclusive adults only pools. Spend the day exploring the on-site water park with the whole family where you can zoom down water slides, take a lap on the lazy river or hang ten on the ProFlow® Triple Wave Simulator. Mini-vacationers will have a blast at the on-site kids and teen clubs, plus a state-of-the art Playroom with exciting activities like neon mini-golf, an arcade, bumper cars and more. For ultimate rest and relaxation, head to the on-site Awe Spa® and treat yourself to a relaxing massage or calming hydrotherapy session. Savour a wide variety of delectable dining options ranging from fine French cuisine to Middle Eastern specialties, steakhouse classics including Certified Angus Beef® and local favourites. The fun doesn’t stop after the sun sets – step through the hidden bookcase entrance of the resort’s speakeasy and sip on a crafted cocktail, hit the lanes at the on-site bowling alley or dance the night away at the nightclub. Retire to lavish accommodations with well-appointed amenities like 24-hour room service, double Jacuzzi tubs, aromatherapy and more.
Address:
Carretera Cancun-Tulum Km. 36.5, Fracc. Tamul,Cancun,Quintana Roo,77500,Mexico
Area:
Quintana Roo
Nearest towns:
Cancun
Airport name:
Cancun International Airport
Airport transfer time:
10 minutes
* Please note that transfer times may vary and are subject to change.
All Inclusive
• Unlimited meals, snacks and drinks
• Unlimited international and domestic top-shelf spirits beverages
• Non-motorized water sports
• Daily activities (animation) and nightly entertainment
• Kids club with supervised activities
• 24-hour room service
- 10 restaurants including 2 buffets and 8 a la carte featuring Asian, - French, Italian, Steakhouse, Caribbean, Lebanese & Mexican
- 6 bars including swim up bars, Tapas & Wine bar, Lobby Bar, Lounge bar and Disco
- Teens Arcade & Pizzas
- Sweet & Coffee bar
7 outdoor pools including 2 adults only pools
Water park; Daily activities on the beach and by the pool area
Nightly shows
Theatre
Sports bar
Non-motorized water sports
Mini-golf
Kids club
Teens lounge
FlowRider Double wave simulator (located in the Sunrise section of the resort)
Spa, Wedding Services, Beauty Salon, Gift shop, Jewelry store, Medical services, Tax services, Laundry and dry cleaning service, Spa boutique, Rental car service, Golf Academy, Nanny services, Bowling
Fitness Centre, Spinning, Yoga, Pilates, TRX, Awe Spa ($
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